Frequently Asked Questions

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delivery

Delivery Policy

We strive to get your products to you as quickly and safely as possible. This section details our shipping partners, estimated delivery times, shipping costs, and information on how to track your order. We offer various shipping methods to meet your needs.

return

Return & Refund

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may be eligible to return the item for a refund or exchange. This policy explains the return process, conditions for returns, timeframes, and how your refund will be processed.

privacy-policy

Privacy Policy

We take your privacy seriously. This policy details what personal information we collect, how we use it, how we protect it, and your rights regarding your data. We are committed to protecting your personal information in accordance with all applicable laws.

how-to-order

How To Order

Ordering from us is simple. This guide provides a step-by-step walkthrough of the ordering process, from browsing products and adding items to your cart to proceeding through checkout and confirming your purchase.


taxes

Payment & Taxes

We offer a variety of secure payment methods for your convenience. This section provides details on the payment options available (such as credit/debit cards, net banking, and digital wallets), our payment security measures, and how applicable taxes are calculated and applied to your order.

We are committed to providing you with a seamless and transparent experience. This page outlines our key policies regarding delivery, returns, privacy, and payments. Below, you will also find answers to our most frequently asked questions. If you need further assistance, please don't hesitate to contact our customer support team.

Delivery times vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days. You will receive a tracking number via email once your order has shipped.

Our products are shipped from our central warehouse [or fulfillment centers]. The exact “sent from” location may vary, but we always aim to ship from the location that ensures the quickest delivery to you.

If you have an account with us, you can log in to your account dashboard and update your billing address under the “Addresses” or “Account Details” section. If you have already placed an order, please contact our customer support team immediately to see if the change can be made before the order is processed.

If you’re having trouble logging in, please first check that you are using the correct email address and password. You can use the “Forgot Password?” link on the login page to reset your password. If you are still unable to log in, please contact our customer support for assistance.

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BOMBAY GLASS MART LOGO

Since 1985, Bombay Glass Mart has been at the forefront of supplying high-quality building materials and finishing products. Over nearly four decades, we’ve built a reputation as a trusted partner in the Plywood and hardware industry, consistently delivering innovation and value.

Our clientele includes, architects, Contractors, OEMs, and end customers who demand precision, aesthetics, and durability. We combine deep industry knowledge with a commitment to quality to help bring every vision to life.

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